Purchase your tickets today

Ticket sales are provided securely through Thunder Tix, a leader in online ticket sales. Movie tickets are available only at the Palace box office.
Buy Tickets

  • Please allow up to 24 hours to process orders.
  • All off-site ticket purchases may be subject to a handling fee.

Telephone orders

Call our Box Office at (716) 438-1130, Monday through Saturday between 10 am and 2 pm, or 2 hours prior to any show. Telephone orders are accepted with credit card payment (VISA or MasterCard). Please have your credit card number and expiration date ready. Tickets will be held at the Box Office. Mailed tickets will be subject to a shipping fee.

Visit our Box Office

Tickets may be purchased at the Palace Theatre during regular Box Office hours (Monday through Saturday from 10 am to 2 pm). We accept cash, local checks, traveler's checks, and all major credit cards.

Reserved Seating

Seats are reserved for all performances. Lobby doors open 45 minutes prior to the announced time of each LIVE performance. Latecomers will be seated at the discretion of the management. (Movies - doors open 1/2 hour prior to start times.)

Ticket Prices

Ticket prices are given with the listing for each production. Senior Citizen discount applies to age 60 and over, while our student price applies to all students and children. Everyone, regardless of age, must have a ticket. We do not allow "lap children". Group sales are available for groups of 10 or more. Please call our Box Office for details.

COVID-19 Protocols

At this time, all patrons are encouraged to wear a mask, however they are not mandatory.