Whether you’re attending your first show or you’re a longtime guest, find answers to common questions and get ready for an unforgettable experience at the Palace.
ONLINE PURCHASING
✓ Online purchasing available through Thunder Tix
✓ Please allow up to 24 hours to process orders. Tickets are nonrefundable.
✓ All off-site ticket purchases may be subject to a handling fee.
OTHER FORMS OF PURCHASING
✓ Box Office: (716) 438-1130, Hours: Mon–Sat, 10AM–2PM
✓ Tickets can be held at the Box Office
✓ Mailed tickets incur a shipping fee
OTHER INFORMATION
✓ Accepted payments: Cash, checks, traveler’s checks, major credit cards
✓ Reserved seating for all performances (no lap children)
✓ Lobby opens 45 minutes before live shows
✓ Senior Age 60+, Student & Group 10+ pricing available
PARKING & ARRIVAL
✓ The Palace Theatre is located at 2 East Avenue in Downtown Lockport
✓ Street and public parking are available throughout the surrounding downtown area
✓ We recommend arriving early to allow time to park, pick up tickets & find your seat
✓ The lobby opens 45 minutes before live performances
ACCESSIBILITY
✓ The Palace offers ramped access to the first floor
✓ ADA-accessible restrooms are available on the first floor
✓ Accessible seating options are available for guests who need them
✓ Have specific accessibility needs? Contact the Box Office before your visit so our team can help make your experience as comfortable as possible.
MAKE A NIGHT OF IT
✓ Enjoy dinner before the show at one of our local restaurant sponsors
✓ Big Ditch Brewing Company — located right across the street from the Palace at 1 East Avenue
✓ Village Eatery — a longtime Lockport favorite for Italian-American dining
✓ Shamus Restaurant — a local favorite for a classic dinner before the show
✓ New York Beer Project — a lively Lockport destination for food, drinks & groups
✓ Support the local businesses that help support the Palace!
WAYS TO SPONSOR
✓ Corporate Sponsorships provide season-long recognition & exposure
✓ Show Sponsorships connect your business with a specific Palace production
✓ Tuition Sponsorships help young performers attend Palace Theatre School
✓ Seat Sponsorships create a lasting tribute to a person, family or business
CORPORATE SPONSORSHIPS
✓ Sponsorship opportunities begin at $250
✓ Five levels available: Friends, Musician, Actor, Director & Producer
✓ Benefits may include playbill advertising, show vouchers, signage & website recognition
✓ Higher sponsorship levels provide increased visibility throughout the Palace season
MAKE AN IMPACT
✓ Sponsorships support live entertainment, arts programming & historic preservation
✓ Tuition sponsors help make Theatre School more accessible to young performers
✓ Seat sponsors may personalize a plaque with up to three lines of text
✓ Individuals, families, organizations & businesses can all take their place in the Palace story
BECOME A SPONSOR
✓ Sponsorship opportunities are available at multiple giving levels
✓ Our team can help you find the opportunity that best fits your goals & budget
✓ Check out our Sponsorship Page for more info
✓ Contact Rachel@lockportpalacetheatre.org to become a sponsor or learn more
GIVING INFORMATION
✓ Donations of any amount help support the Palace Theatre
✓ Make a one-time, recurring, tribute or memorial gift
✓ Donations may be tax-deductible; consult your tax advisor
✓ A receipt and confirmation are provided after your gift
YOUR IMPACT
✓ Supports historic preservation & facility improvements
✓ Helps fund live performances, education & community programming
✓ Every gift helps keep the Palace thriving for future generations
MORE WAYS TO GIVE
GET INVOLVED
✓ Volunteers help bring the magic of the Palace Theatre to life
✓ Opportunities are available for all backgrounds & experience levels
✓ Volunteer a few hours, help with a special event or become a regular
✓ Meet new people, gain experience & make a difference in your community
VOLUNTEER OPPORTUNITIES
✓ Event Ushers & Guest Services
✓ Box Office & Concessions Assistance
✓ Event Setup & Cleanup
✓ Community Outreach & Fundraising Events
✓ Special Projects, Preservation & Beautification
GROUP VOLUNTEERING
✓ Schools, sports teams, Scouts, clubs & community organizations are welcome
✓ A great opportunity for groups needing volunteer or service hours
✓ Give back together while supporting local arts & historic preservation
READY TO HELP?
HOW TO AUDITION
✓ All initial auditions are submitted virtually
✓ Complete the Audition Form on our website and upload your audition materials
✓ Be sure to review the requirements for each production before submitting
✓ Audition deadlines and details are listed with each show
WHAT HAPPENS NEXT?
✓ Our creative team will review all virtual submissions
✓ Selected performers may be invited to an in-person callback at the Palace
✓ Callback details will be provided directly to selected performers
✓ Casting decisions are made following the audition & callback process
TAKE THE STAGE
✓ Auditions welcome new & returning performers
✓ Experience requirements may vary by production and role
✓ New audition opportunities are posted throughout the season
✓ Ready to perform? Submit your virtual audition to get started on our Auditions Page!
PROGRAM INFORMATION
✓ Ready to join the fun? Visit our Theatre School Page to view upcoming sessions & register!
✓ Two age groups: Kindergarten–2nd Grade & 3rd–8th Grade
✓ Monday–Friday, 9 AM–3 PM
✓ Students bring a bagged lunch & water bottle Mon–Thurs
✓ Friday Pizza Party included!
THE THEATRE EXPERIENCE
✓ Students explore acting, singing, dancing & technical theatre
✓ Builds confidence, creativity, teamwork & public speaking skills
✓ Helps students overcome stage fright & grow as performers
✓ No performance experience necessary — there’s a place for everyone!
✓ Classes take place on the historic Palace Theatre stage
SCHOLARSHIPS & SPONSORSHIPS
✓ Scholarships are available for each Theatre School session
✓ Scholarship funding is limited; eligibility requirements apply
✓ Individuals & businesses can sponsor a student’s tuition
✓ Contact the Palace Theatre for scholarship or sponsorship information or check our our Sponsorship Page!
ONLINE PURCHASING
✓ Online purchasing available through Thunder Tix
✓ Please allow up to 24 hours to process orders. Tickets are nonrefundable.
✓ All off-site ticket purchases may be subject to a handling fee.
OTHER FORMS OF PURCHASING
✓ Box Office: (716) 438-1130, Hours: Mon–Sat, 10AM–2PM
✓ Tickets can be held at the Box Office
✓ Mailed tickets incur a shipping fee
OTHER INFORMATION
✓ Accepted payments: Cash, checks, traveler’s checks, major credit cards
✓ Reserved seating for all performances (no lap children)
✓ Lobby opens 45 minutes before live shows
✓ Senior Age 60+, Student & Group 10+ pricing available
PARKING & ARRIVAL
✓ The Palace Theatre is located at 2 East Avenue in Downtown Lockport
✓ Street and public parking are available throughout the surrounding downtown area
✓ We recommend arriving early to allow time to park, pick up tickets & find your seat
✓ The lobby opens 45 minutes before live performances
ACCESSIBILITY
✓ The Palace offers ramped access to the first floor
✓ ADA-accessible restrooms are available on the first floor
✓ Accessible seating options are available for guests who need them
✓ Have specific accessibility needs? Contact the Box Office before your visit so our team can help make your experience as comfortable as possible.
MAKE A NIGHT OF IT
✓ Enjoy dinner before the show at one of our local restaurant sponsors
✓ Big Ditch Brewing Company — located right across the street from the Palace at 1 East Avenue
✓ Village Eatery — a longtime Lockport favorite for Italian-American dining
✓ Shamus Restaurant — a local favorite for a classic dinner before the show
✓ New York Beer Project — a lively Lockport destination for food, drinks & groups
✓ Support the local businesses that help support the Palace!
WAYS TO SPONSOR
✓ Corporate Sponsorships provide season-long recognition & exposure
✓ Show Sponsorships connect your business with a specific Palace production
✓ Tuition Sponsorships help young performers attend Palace Theatre School
✓ Seat Sponsorships create a lasting tribute to a person, family or business
CORPORATE SPONSORSHIPS
✓ Sponsorship opportunities begin at $250
✓ Five levels available: Friends, Musician, Actor, Director & Producer
✓ Benefits may include playbill advertising, show vouchers, signage & website recognition
✓ Higher sponsorship levels provide increased visibility throughout the Palace season
MAKE AN IMPACT
✓ Sponsorships support live entertainment, arts programming & historic preservation
✓ Tuition sponsors help make Theatre School more accessible to young performers
✓ Seat sponsors may personalize a plaque with up to three lines of text
✓ Individuals, families, organizations & businesses can all take their place in the Palace story
BECOME A SPONSOR
✓ Sponsorship opportunities are available at multiple giving levels
✓ Our team can help you find the opportunity that best fits your goals & budget
✓ Check out our Sponsorship Page for more info
✓ Contact Rachel@lockportpalacetheatre.org to become a sponsor or learn more
GIVING INFORMATION
✓ Donations of any amount help support the Palace Theatre
✓ Make a one-time, recurring, tribute or memorial gift
✓ Donations may be tax-deductible; consult your tax advisor
✓ A receipt and confirmation are provided after your gift
YOUR IMPACT
✓ Supports historic preservation & facility improvements
✓ Helps fund live performances, education & community programming
✓ Every gift helps keep the Palace thriving for future generations
MORE WAYS TO GIVE
GET INVOLVED
✓ Volunteers help bring the magic of the Palace Theatre to life
✓ Opportunities are available for all backgrounds & experience levels
✓ Volunteer a few hours, help with a special event or become a regular
✓ Meet new people, gain experience & make a difference in your community
VOLUNTEER OPPORTUNITIES
✓ Event Ushers & Guest Services
✓ Box Office & Concessions Assistance
✓ Event Setup & Cleanup
✓ Community Outreach & Fundraising Events
✓ Special Projects, Preservation & Beautification
GROUP VOLUNTEERING
✓ Schools, sports teams, Scouts, clubs & community organizations are welcome
✓ A great opportunity for groups needing volunteer or service hours
✓ Give back together while supporting local arts & historic preservation
READY TO HELP?
HOW TO AUDITION
✓ All initial auditions are submitted virtually
✓ Complete the Audition Form on our website and upload your audition materials
✓ Be sure to review the requirements for each production before submitting
✓ Audition deadlines and details are listed with each show
WHAT HAPPENS NEXT?
✓ Our creative team will review all virtual submissions
✓ Selected performers may be invited to an in-person callback at the Palace
✓ Callback details will be provided directly to selected performers
✓ Casting decisions are made following the audition & callback process
TAKE THE STAGE
✓ Auditions welcome new & returning performers
✓ Experience requirements may vary by production and role
✓ New audition opportunities are posted throughout the season
✓ Ready to perform? Submit your virtual audition to get started on our Auditions Page!
PROGRAM INFORMATION
✓ Ready to join the fun? Visit our Theatre School Page to view upcoming sessions & register!
✓ Two age groups: Kindergarten–2nd Grade & 3rd–8th Grade
✓ Monday–Friday, 9 AM–3 PM
✓ Students bring a bagged lunch & water bottle Mon–Thurs
✓ Friday Pizza Party included!
THE THEATRE EXPERIENCE
✓ Students explore acting, singing, dancing & technical theatre
✓ Builds confidence, creativity, teamwork & public speaking skills
✓ Helps students overcome stage fright & grow as performers
✓ No performance experience necessary — there’s a place for everyone!
✓ Classes take place on the historic Palace Theatre stage
SCHOLARSHIPS & SPONSORSHIPS
✓ Scholarships are available for each Theatre School session
✓ Scholarship funding is limited; eligibility requirements apply
✓ Individuals & businesses can sponsor a student’s tuition
✓ Contact the Palace Theatre for scholarship or sponsorship information or check our our Sponsorship Page!
ONLINE PURCHASING
✓ Online purchasing available through Thunder Tix
✓ Please allow up to 24 hours to process orders. Tickets are nonrefundable.
✓ All off-site ticket purchases may be subject to a handling fee.
OTHER FORMS OF PURCHASING
✓ Box Office: (716) 438-1130, Hours: Mon–Sat, 10AM–2PM
✓ Tickets can be held at the Box Office
✓ Mailed tickets incur a shipping fee
OTHER INFORMATION
✓ Accepted payments: Cash, checks, traveler’s checks, major credit cards
✓ Reserved seating for all performances (no lap children)
✓ Lobby opens 45 minutes before live shows
✓ Senior Age 60+, Student & Group 10+ pricing available
PARKING & ARRIVAL
✓ The Palace Theatre is located at 2 East Avenue in Downtown Lockport
✓ Street and public parking are available throughout the surrounding downtown area
✓ We recommend arriving early to allow time to park, pick up tickets & find your seat
✓ The lobby opens 45 minutes before live performances
ACCESSIBILITY
✓ The Palace offers ramped access to the first floor
✓ ADA-accessible restrooms are available on the first floor
✓ Accessible seating options are available for guests who need them
✓ Have specific accessibility needs? Contact the Box Office before your visit so our team can help make your experience as comfortable as possible.
MAKE A NIGHT OF IT
✓ Enjoy dinner before the show at one of our local restaurant sponsors
✓ Big Ditch Brewing Company — located right across the street from the Palace at 1 East Avenue
✓ Village Eatery — a longtime Lockport favorite for Italian-American dining
✓ Shamus Restaurant — a local favorite for a classic dinner before the show
✓ New York Beer Project — a lively Lockport destination for food, drinks & groups
✓ Support the local businesses that help support the Palace!
WAYS TO SPONSOR
✓ Corporate Sponsorships provide season-long recognition & exposure
✓ Show Sponsorships connect your business with a specific Palace production
✓ Tuition Sponsorships help young performers attend Palace Theatre School
✓ Seat Sponsorships create a lasting tribute to a person, family or business
CORPORATE SPONSORSHIPS
✓ Sponsorship opportunities begin at $250
✓ Five levels available: Friends, Musician, Actor, Director & Producer
✓ Benefits may include playbill advertising, show vouchers, signage & website recognition
✓ Higher sponsorship levels provide increased visibility throughout the Palace season
MAKE AN IMPACT
✓ Sponsorships support live entertainment, arts programming & historic preservation
✓ Tuition sponsors help make Theatre School more accessible to young performers
✓ Seat sponsors may personalize a plaque with up to three lines of text
✓ Individuals, families, organizations & businesses can all take their place in the Palace story
BECOME A SPONSOR
✓ Sponsorship opportunities are available at multiple giving levels
✓ Our team can help you find the opportunity that best fits your goals & budget
✓ Check out our Sponsorship Page for more info
✓ Contact Rachel@lockportpalacetheatre.org to become a sponsor or learn more
GIVING INFORMATION
✓ Donations of any amount help support the Palace Theatre
✓ Make a one-time, recurring, tribute or memorial gift
✓ Donations may be tax-deductible; consult your tax advisor
✓ A receipt and confirmation are provided after your gift
YOUR IMPACT
✓ Supports historic preservation & facility improvements
✓ Helps fund live performances, education & community programming
✓ Every gift helps keep the Palace thriving for future generations
MORE WAYS TO GIVE
GET INVOLVED
✓ Volunteers help bring the magic of the Palace Theatre to life
✓ Opportunities are available for all backgrounds & experience levels
✓ Volunteer a few hours, help with a special event or become a regular
✓ Meet new people, gain experience & make a difference in your community
VOLUNTEER OPPORTUNITIES
✓ Event Ushers & Guest Services
✓ Box Office & Concessions Assistance
✓ Event Setup & Cleanup
✓ Community Outreach & Fundraising Events
✓ Special Projects, Preservation & Beautification
GROUP VOLUNTEERING
✓ Schools, sports teams, Scouts, clubs & community organizations are welcome
✓ A great opportunity for groups needing volunteer or service hours
✓ Give back together while supporting local arts & historic preservation
READY TO HELP?
HOW TO AUDITION
✓ All initial auditions are submitted virtually
✓ Complete the Audition Form on our website and upload your audition materials
✓ Be sure to review the requirements for each production before submitting
✓ Audition deadlines and details are listed with each show
WHAT HAPPENS NEXT?
✓ Our creative team will review all virtual submissions
✓ Selected performers may be invited to an in-person callback at the Palace
✓ Callback details will be provided directly to selected performers
✓ Casting decisions are made following the audition & callback process
TAKE THE STAGE
✓ Auditions welcome new & returning performers
✓ Experience requirements may vary by production and role
✓ New audition opportunities are posted throughout the season
✓ Ready to perform? Submit your virtual audition to get started on our Auditions Page!
PROGRAM INFORMATION
✓ Ready to join the fun? Visit our Theatre School Page to view upcoming sessions & register!
✓ Two age groups: Kindergarten–2nd Grade & 3rd–8th Grade
✓ Monday–Friday, 9 AM–3 PM
✓ Students bring a bagged lunch & water bottle Mon–Thurs
✓ Friday Pizza Party included!
THE THEATRE EXPERIENCE
✓ Students explore acting, singing, dancing & technical theatre
✓ Builds confidence, creativity, teamwork & public speaking skills
✓ Helps students overcome stage fright & grow as performers
✓ No performance experience necessary — there’s a place for everyone!
✓ Classes take place on the historic Palace Theatre stage
SCHOLARSHIPS & SPONSORSHIPS
✓ Scholarships are available for each Theatre School session
✓ Scholarship funding is limited; eligibility requirements apply
✓ Individuals & businesses can sponsor a student’s tuition
✓ Contact the Palace Theatre for scholarship or sponsorship information or check our our Sponsorship Page!
We’re here to help make your Palace Theatre experience as enjoyable as possible. If you can’t find the answer you’re looking for, our team would be happy to assist you.
Contact us today and we’ll be happy to help with tickets, events, accessibility, sponsorships, volunteer opportunities, and more.
We’re here to help make your Palace Theatre experience as enjoyable as possible. If you can’t find the answer you’re looking for, our team would be happy to assist you.
Contact us today and we’ll be happy to help with tickets, events, accessibility, sponsorships, volunteer opportunities, and more.
